When we started talking about the importance of Evergreen IT management in late 2015, there was almost no information out there on this new IT management approach. But within a few months, hundreds of IT professionals were reading the article every month! Now, it has been read more than 20,000 times. Since then, Microsoft and other IT companies have increasingly picked up on the topic and the term has become mainstream.
May 9, 2019 7:55:00 AM / by Barry Angell
May 7, 2019 8:25:00 AM / by Barry Angell
You may have heard that Evergreen IT is very beneficial as it increases your IT landscape's security and performance. You may have also heard that it lowers your ongoing IT maintenance costs. But how can you REALLY know how Evergreen IT will impact your IT management? By measuring critical key performance indicators of course!
Today, I will take a look at some of the operational KPIs you will most likely see significant improvement on. While this certainly isn't an exhaustive list, these KPIs were chosen because they visualize the broad potential of benefits Evergreen IT can bring to your IT environment:
Apr 11, 2019 7:31:00 AM / by Barry Angell
Last month, we partnered with Flexera to present the webinar entitled "Time is up for Windows 7: How to position your organization for Windows 10 and beyond" hosted by myself and Adam Jeffries, Senior Solution Engineer at Flexera.
Time Is Up For Windows 7: How To Position Your Organization For Windows 10 & Beyond [On-Demand Webinar]
Mar 21, 2019 8:04:00 AM / by Barry Angell
Last week, I had the pleasure of hosting a webinar with our partner Flexera entitled "Time is up for Windows 7: How to position your organization for Windows 10 and beyond". If you missed it or you had to drop out during it, don't worry — you can access the on-demand version below.
Feb 6, 2019 8:01:00 AM / by Barry Angell
According to a 2015 Forester study, executives predicted that by 2020 47% of their revenue would be majorly impacted or entirely generated by digital — a sentiment that drove Digital Transformation efforts in organizations worldwide. Now that the hype is over and the dust has settled, companies have started to emerge telling tales of great successes — but more often of great failures.
Jan 22, 2019 3:26:56 PM / by Barry Angell
On September 6th, 2018, Microsoft announced two new resources to enable its customers to adopt its Modern IT Vision: Desktop Analytics, a cloud-based inventory management and application compatibility assessment tool, and Desktop App Assure, a new FastTrack service that is designed to address any application compatibility issues when upgrading to and updating Windows 10.
While Desktop Analytics is very straight-forward, we have seen a lot of confusion and uncertainty around what Desktop App Assure is — and what it isn't. Therefore, I am going to pick apart the marketing language and peel back the layers of this new service, lay out its benefits and limitations, and describe some scenarios where it could be very beneficial or insufficient.
Jan 7, 2019 7:55:00 AM / by Barry Angell
At Juriba, we get involved in a lot of hardware refresh projects as well as large scale IT transformations. A major part of refresh project planning is how to handle stock management and whether to buy in bulk, or to pursue a just-in-time (JIT) ordering process.
While this question is as old as inventory management itself, Evergreen IT and faster software upgrade cycles have revolutionized how we manage IT, including hardware. Therefore, the historic methods of warehousing and buying in bulk are again under scrutiny, and many organizations are currently revisiting this discussion. Often, it is a difficult decision to make — especially for very large enterprises operating in different countries, as they have to weigh the risk factors of Just-in-Time against the instant depreciation of their investment and the increased cost and inefficiencies of managing overstock due to misallocation and over-ordering.
So, today I want to share some of my past experiences and thoughts on the benefits and pitfalls of each approach.
Jul 16, 2018 7:46:00 AM / by Barry Angell
Raise your hand if you love filling out your tax return every year. How about government censure surveys? No? How about doing a quick Facebook quiz on your dream vacation destination? Or telling your company with a click of a button which new laptop you would like? Yes, everyone loves those!
Why is that? First of all, doing tax returns or filling out huge questionnaires is not only boring, but you have to do it! No one likes to be forced into a tedious job that will take forever. So, most people avoid them as long as possible, hand them off to someone else, or cheat their way through them.
Secondly, everyone loves to do silly Facebook quizzes or quick surveys that impact you positively. They are interactive, fun, but most importantly they are done voluntarily! Even in a business environment where employees are asked to respond within a certain time period, you will have a much higher response rate by making it a voluntary self-serve activity than by forcing everyone!
Jul 10, 2018 1:49:00 PM / by Barry Angell
By 2020, one out of two US employees will be working remotely, a new study finds. But the same is true for many other countries, e.g., the United Kingdom. While for some, this might seem like a futuristic fairy tale, others are already strategically preparing to manage this Digital Workplace — a conglomerate of (user- and/or company-owned) mobile devices, laptops, PCs and other peripherals in all kinds of connectivity and set-up scenarios. While some parts of this infrastructure will require granular management and rather strict control over devices, other parts can be managed just fine with a light, scenario-based approach.
Microsoft is at the forefront of this Modern/Digital Workplace movement with its Windows-as-a-Service, Office 365, Skype for Business, and many other tools to empower and connect the modern employee. In addition to productivity solutions, the software giant also offers a suite of tools to manage their Digital Workplace offerings. These all fall under the umbrella "Modern IT Management", which I want to walk you through today. My goal is to peel away the fancy marketing lingo and give you an objective view of these solutions.
Jun 4, 2018 1:20:33 PM / by Barry Angell
I don't know about you, but I don't know of any single enterprise-size organization that does not do some formal application compatibility testing as they roll out a new OS — except one: Microsoft.
According to a webinar, Microsoft's application portfolio consists of 1,650 applications, 96% of which are browser-based. That leaves them with about 250 business critical apps, but surprisingly the company hasn't undergone a formal app compatibility testing program since rolling out Windows 8. Instead, the software giant has been able to roll out at least four Windows 10 versions to 95% of its full-time employees in less than nine weeks by running a 20,000 device pilot phase in which issues are tracked through the help desk, Feedback Hub, and Yammer before rolling it out company-wide.
If that makes you feel a bit queasy (or full-blown anxious), stick with me as I walk you through what choices organizations have to manage their application packaging and testing efforts in an Evergreen IT mode, what the prerequisites are for doing so successfully, and what an optimized process would look like. At the end, I will also include some general pointers to keep in mind.