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Dashworks 5.3 - What You Need To Know

We are excited to introduce you to the latest version of Dashworks, 5.3! After an extensive set of customer feedback sessions, our development team has been focusing on improving the capacity/booking slot functionality for this release. Capacity is used to set limits on the number of deployments that can happen within a specific site, business unit or time of day. Previously, Dashworks could only manage capacity by day and type (e.g. wipe and load vs replacement), but with this new release, the system can manage slots at an even more detailed level. For example, you can now have a deployment unit called 'Site A - Finance' that runs from Date A to Date B, and has 20 AM capacity slots and 20 PM capacity slots with a blackout period for end of year dates. As always, it is thanks to the insightful feedback provided by our customers that has helped drive product innovation and make the drive towards IT transformation and Evergreen IT management a possibility with Juriba Dashworks!

 Capacity Slots

In Dashworks 5.3, the existing capacity functionality has evolved to become much more flexible and functional:

  • It is now possible to define multiple slots per day

multiple slots 5.3

  • The availability of capacity slots is shown on the date picker when choosing a slot for a task

date picker 5.3

  • Objects (e.g. devices or users) can be logically grouped into capacity units to manage which slots are available to them

 devices group 5.3

  • Capacity can apply to any task, not just scheduling tasks
  • Capacity can apply to any Dashworks project object, including applications
  • Override dates can now apply to a date range, not just a single date

Simply put, capacity slots are a way of separating capacity available within a single day into different types or times. For example, you may allow users to choose between a Morning or Afternoon slot on any given day. Alternatively, you may use slots to offer a choice of different types of deployment to users, such as bringing their laptop to an upgrade clinic, or receiving a desk visit. Each slot has its own defined available capacity across a Monday to Sunday pattern.

Additionally, capacity units are a new concept which allow you to group objects (devices, users, applications or mailboxes) together in an entirely flexible way in order to manage capacity for them. Previously, capacity could only be defined for combinations of Teams and Request Types. Currently, you can choose which slots to make available to which capacity units.

Now that capacity can apply to application objects, this opens up workflow options for UAT testing and application deployment projects. For example, UAT sign off for business users may be limited by the number or pool of virtual machines (VMs) available for the application testing process to occur. Furthermore, access to the VM may be restricted to a specific time slot rather than a full day. Deployment of new and re-packaged applications onto new infrastructure may also be restricted by capacity available within the application management team, and this can now be reflected. 

The existing capacity definitions (including override dates) that tie to teams and request types will be retained through the upgrade process and users will still able to use this configuration in any existing or new projects should the simpler capacity to group inheritance be suitable.

Additional Improvements

In addition to the major capacity slot enhancement, there are some other improvements that have been made to Dashworks in release 5.3 that IT transformation managers should be aware of. Among the highlights:

  • Data on Evergreen Project Administration - Bucket statistics can now be refreshed via a button
  • Additional advanced filter options for list of saved lists


Dashworks version 5.3 is available immediately to our customers that have purchased an active product maintenance and support agreement, or who have purchased a subscription service. Please contact your professional services account manager to find out more. As always, we encourage customers who are already using Dashworks to upgrade to the latest version in order to benefit from recent enhancements and fixes.

Keep in mind that Juriba also offers consulting services to IT professionals in the enterprise to help them get the most out of our Evergreen IT and IT migration management tool, so if you would prefer a 'managed' upgrade of your software, please let us know.

Click here to download the Dashworks Buyer's Guide