At Juriba, we know how important it is to work with, and action accurate, up-to-date data during your IT transformation project or BAU change activity. This is why our product, Dashworks, uses read-only data connectors to import data sources such as user directories and organizational hierarchies, computer hardware and software inventory data, application compatibility data, and ITSM information from existing repositories within the organization. But it's not just about importing data. We often want to automate the actions required to automate a workflow such as creating a service request ticket. Today, I am thrilled that Juriba is announcing a new Dashworks Connector for ServiceNow.
Oct 28, 2019 8:00:00 AM / by Barry Angell
Oct 21, 2019 7:15:00 AM / by Barry Angell
It's October — and that means budget rounds for many organizations! Years ago, this was a rather straightforward exercise; you knew how much money you needed to keep the lights on, and then decide which projects you were planning in the coming year. For example, if you wanted to upgrade to the new Windows OS, you would calculate your program length, divide the cost by the number of years and create an investment case.
But times have changed and Evergreen IT requires not only a different approach to calculating your budget but also advanced buy-in from your executives. We have talked about both in the past. Like it or not, Evergreen IT requires a funding plan, and without one, the chances of repeating the mistakes of the past are high. Today, we want to take a closer look at how to create a waterproof business case for your Evergreen IT management to ensure it gets approved.
Oct 1, 2019 3:51:18 PM / by Barry Angell
Most of our customers are currently in the process of deciding 1) which Windows 10 Upgrade Management strategy to pursue (6, 12, 18 or 24 months), and whatever they are choosing, 2) how to achieve the velocity they need to get everything ready and tested to roll everything out in the defined period.
To manage your Windows 10 upgrades efficiently and with maximum velocity, there are a lot of upfront activities that have to be done first, e.g., getting a new build image ready, testing your hardware, planning your deployment rings, and more.
To the surprise of many, Microsoft announced on September 6th, 2019, that it will retire its Windows Analytics services in favor of Desktop Analytics. While the reality of Desktop Analytics (DA) replacing Windows Analytics was expected at some point, the timing is surprising as Desktop Analytics is still in Public Preview and the deadline is in just 4.5 months.
To get customers ready, Microsoft is encouraging everyone to start evaluating Desktop Analytics now because new customers will no longer have access to Windows Analytics Upgrade Readiness and Device Health once DA becomes generally available. Customers using “Update Compliance” in their Azure portal already can continue to do so — even after January 2020.
Jul 29, 2019 8:35:00 AM / by Barry Angell
Last week, we took a closer look at how the Agile Software Development methodology and its concepts could be used to manage your IT estate the Evergreen IT way. Recently, we have been getting some questions about Agile in general and how to use Dashworks in that context. Since Juriba's IT Transformation and Evergreen IT Management platform is specifically designed to find the optimal path of maximum velocity to accelerate deployment in enterprise IT environments, Agile is a natural fit.
To walk through the process using an example, let's say we are migrating to the latest version of Windows 10. Since we are already late in the game, this migration has to serve as a preparation for future upgrade cycles as well and needs to be managed as tightly as possible to make repeatable and industrialized.
Jul 23, 2019 1:36:13 PM / by Barry Angell
Traditionally, enterprises tackled large IT transformation projects such as OS migrations, infrastructure upgrades, or email migrations, one at a time in what is commonly termed a "big bang" approach.
These projects would often take between 12-36 months and were repeated every five to six years — or only when absolutely necessary. After years of Business As Usual (BAU) running, project sponsors would quickly add other items to the scope, resulting in project delivery that almost always went over budget, past the due date and cost a fortune.
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Jul 12, 2019 8:45:00 AM / by Barry Angell
A few weeks ago, we had an interesting internal discussion about whether or not Microsoft might be moving towards once-a-year upgrades to fall in line with the upgrade pace that most enterprises have settled into. The idea was that while they would still officially release two updates:
- A Spring Update that would include the new features suitable for enterprises that were very efficient in managing their upgrade process and wanted early access to all the new capabilities and
- A Fall Update that includes the Spring Update features but is more mature targeted to larger enterprises.
Jul 10, 2019 5:53:27 PM / by Barry Angell
Microsoft has been buzzing this week with announcements around the future of its Windows 10 Servicing model — so much that one announcement almost fell through the cracks: the public preview release of the software giant's cloud-connected service Desktop Analytics.
Originally announced with much fanfare in September 2018, Desktop Analytics was described as a cloud service that integrates with System Center Configuration Manager and is aimed to make application compatibility assessment before a Windows 10 or Office 365 upgrade/migration easier. In addition, the free tool was supposed to provide migration suggestions, help create optimized pilot groups for testing, and allow IT managers to create quick inventories of in-house Windows apps to make compatibility checks simpler. Or, in Microsoft's words, it would "take the guess work out of testing and focus your attention on key blockers."
LONDON, 3 July 2019 -- Juriba has announced that its flagship software Dashworks has been accepted into the G-Cloud 11 framework, part of the UK Government’s digital marketplace.